Not every booking comes through the website. When a guest calls or walks up, your staff can create a reservation directly in the admin panel.
- 1 In the admin panel, open Reservations and choose to create a new one.
- 2 Search for the guest by email, or create a new guest record if they are new.
- 3 Pick the property, the site or lot, and the arrival and departure dates.
- 4 Confirm the rate and apply any discount or promo code if relevant.
- 5 Take payment through Stripe or record the chosen payment method, then save.
Linking the reservation to a guest account lets them view, modify, or cancel it themselves later, which cuts down on front-desk calls.
Once saved, the reservation immediately reduces availability for those dates and triggers the booking confirmation email.