Check-in is where the guest experience begins on site. ResortTribe gives staff a clear list of arrivals and a place to record notes.
- 1 Open the arrivals list in the admin panel for the current day.
- 2 Find the guest, confirm their site assignment, and verify the balance is paid.
- 3 Mark the reservation as checked in.
- 4 Add any notes, such as a late arrival, special request, or vehicle details.
Notes carry through the stay, so anything you record at check-in is visible to staff working later shifts.